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Terms of Service

Effective: May 1, 2025

VAULT TERMS OF SERVICES

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THIS SITE, CLICKING ON THE “I ACCEPT” BUTTON, OR CREATING AN ACCOUNT, YOU REPRESENT AND WARRANT THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH VAULT. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF SERVICE OR CANNOT MAKE THE REPRESENTATIONS ABOVE, YOU MAY NOT ACCESS OR USE THIS SITE OR THE SERVICES.

WE RESERVE THE RIGHT TO UPDATE THESE TERMS AT ANY TIME BY POSTING AN UPDATED COPY OF THE TERMS TO THE SITE AND YOU WAIVE THE RIGHT TO NOTICE OF ANY SPECIFIC CHANGES TO THESE TERMS.  BY CONTINUING TO ACCESS AND USE THE SITE AFTER THESE TERMS ARE UPDATED, YOU AGREE TO THE UPDATED TERMS.

This career engagement platform site, including any mobile applications hereof, ( the “Site”) is owned and operated by Vault, an affiliate of Infobase Holdings, Inc. (“Vault”). By accessing or using this Site and the resources and services available herein (collectively, the “Online Services”), you agree to these Terms & Conditions (these “Terms”).  If you do not agree to these Terms, do not access or use the Online Services. If you have any questions about the Terms, please contact us at support@vault.com.

Account and Registration

In order to use the Online Services, you must create a Vault profile (“Account”).  In order to create your Account, you may be required to provide the following information to Vault:

  • Your name, a valid e-mail address, and such other information as we may require from time to time; and
  • A username and password.

Alternatively, you may be seamlessly logged into the Online Services through single-sign-on via your employer’s or academic institution’s intranet portal, and/or you may choose to be authenticated through a third-party social media or authentication service (e.g., Facebook, LinkedIn, Google).

If you are making use of the Online Services as a job candidate, you may also choose to provide other types of information about your education and background in your Vault profile which you acknowledge may be publicly accessible through the Online Services.

You represent and warrant that any information you provide to Vault in connection with your Account will be true, accurate, current, and complete. Your Vault Account is personal to you, and you may not share your Account information with, or allow access to your account by, any third party. You are solely responsible for maintaining the confidentiality of your password(s) and for restricting access to your computer, and for all activities that occur under your Account or password. You will be solely responsible for the losses incurred by us and others due to any unauthorized use of your account. You agree to notify us immediately of any unauthorized use of your Account and/or password(s) and any other breach of security relating to the Online Services. We reserve the right to terminate any Account at any time in our sole discretion, including without limitation for any failure to comply with these Terms, any fraud or abuse, or any misrepresentation that you or anyone using your Account may make to us.

If you are accessing the Online Services through a school, university or other institution that has an active written agreement with Vault, your access to the Online Services expires with the expiration of your institution’s written agreement with Vault, unless your institution renews this agreement.

TO ENSURE CONTINUOUS ACCESS TO THE ONLINE SERVICES IF YOU ARE AN INDIVIDUAL PAYING FOR ACCESS TO THE ONLINE SERVICES, UNLESS YOU HAVE TURNED THE AUTO-RENEW OFF IN YOUR ACCOUNT (OR ARE OTHERWISE ACCESSING THE ONLINE SERVICES UNDER A SEPARATE WRITTEN AGREEMENT WITH VAULT THROUGH YOUR INSTITUTION), YOU AGREE THAT YOUR SUBSCRIPTION TO THE ONLINE SERVICES WILL AUTOMATICALLY RENEW FOR SUCCESSIVE RENEWAL TERMS AT THE END OF YOUR CURRENT TERM AT THE THEN-PREVAILING SUBSCRIPTION RATE. PROMOTIONAL DISCOUNTS OR OTHER OFFERS APPLY TO FIRST TERM ONLY. YOU MAY CANCEL AUTO-RENEWAL AT ANY TIME (1) IN YOUR ACCOUNT SETTINGS, (2) VIA TELEPHONE, DURING ORDINARY BUSINESS HOURS, BY CALLING 1-800-322-8755, OR (3) VIA EMAIL REQUESTING NON-RENEWAL OF YOUR ACCOUNT SENT TO SUPPORT@VAULT.COM. SHOULD YOU CHOOSE TO CANCEL AUTO-RENEWAL, YOUR ACCOUNT WILL BE ACTIVE THROUGH THE DURATION OF YOUR CURRENT TERM BUT WILL NOT AUTO-RENEW UPON ITS COMPLETION. MEMBERSHIP PACKAGES ARE NON-REFUNDABLE IN WHOLE OR IN PART.

Use of the Online Services

Vault grants its users a nonexclusive, revocable right to use the Online Services provided that no user may copy, modify, create a derivative work of, reverse engineer, disassemble or otherwise attempt to discover any source code, or otherwise breach these Terms.  All right, title, and interest in and to the Online Services, and the intellectual property rights appurtenant thereto will remain the exclusive property of Vault and its licensors. The Services and all Resources available therein are protected by copyright, trademark, and other laws of both the United States and foreign countries. Vault reserves all rights not expressly granted in these Terms on behalf of itself and its licensors and suppliers. You acknowledge and agree that any feedback, comments, or suggestions that you may choose to provide to Vault in connection with the Site or Services will become the sole property of Vault and Vault will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.  All trademarks, service marks, and trade names (collectively the “Marks”) that appear in the Online Services are proprietary to Vault, or the other respective owners of such Marks. You may not display or reproduce the Marks in any manner without the prior written consent of Vault, and you may not remove or otherwise modify in any manner any trademark notices from any content offered or received through the Online Services.

The Online Services are intended for your individual use and may not be resold or redistributed to third parties. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any of the content or communications featured or displayed in the Online Services ("Content"), including without limitation text, graphics, photographs, images, moving images, sound, illustrations, information, software, products or services and the arrangements thereof, except as expressly permitted hereunder. You acknowledge that any unauthorized use of any Content could cause irreparable harm to us and agree that in the event of any such unauthorized use, we will be entitled to an injunction in addition to any other remedies available at law or in equity. Subject to any expressly stated restrictions or limitations stated in the Online Services relating to specific material, you may electronically copy and/or print hard copy portions of Content solely for your own noncommercial use, or to place an order with us. Any other use of Content, including the modification, reproduction, distribution, republication, display or transmission of any Content, without our prior written permission is strictly prohibited.

You agree that you will not reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site or use or access to the Online Services, including without limitation any "scraping" or using any robot, spider or other automated means (provided that nothing herein shall prohibit an Advisor from conducting paid Advisee services through the functionality of the Site as permitted herein). Running or displaying the Online Services or any information or material displayed on this Site in frames, via "in-line" linking or through similar means on another website without our prior written permission is prohibited. Any permitted links to the Online Services must comply with all applicable laws, rules and regulations. You may not use any meta tags or other "hidden text" utilizing our name or any of our trademarks, or those of any manufacturer of products featured on this Site, without express written permission. Additionally, you agree that you will not: (a) take any action that, in our sole discretion, imposes, or may impose an unreasonable or disproportionately large load on our infrastructure; (b) interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site; or (c) bypass any measures we may use to prevent or restrict access to the Site.

Code of Conduct

By accessing or using the Online Services or any other feature provided through the Site, including but not limited to, when submitting a Submission to our Site, you agree to abide by the following standards of conduct.

You agree that you will not, and will not authorize or facilitate any attempt by another person or entity to:

  • Use the Online Services in breach of these Terms;
  • Reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Online Services or access to the Online Services;
  • Harass, threaten, stalk or intentionally embarrass or cause distress to another person or entity;
  • Impersonate another person or entity or make any false statement regarding your employment, agency or affiliation with any person or entity;
  • Provide any misleading, false or inaccurate information or imply that you hold skills or qualifications that you do not hold, imply that you can provide services outside your field(s) of expertise, or implying you can offer opportunities (e.g., jobs or positions) that you are not able to offer;
  • Solicit personally identifiable information from or exploit any individual under eighteen (18) years of age;
  • Take any actions that may undermine, disrupt or manipulate the integrity of the feedback (rating) systems of the Online Services.
  • Engage in disruptive activity such as sending multiple messages in an effort to monopolize the forum or posting unrelated to a forum’s designated topic or theme;
  • Introduce viruses, worms, Trojan horses, harmful code, or any software or other materials that contain a component harmful to the website;
  • Gain unauthorized access to any computer system or nonpublic portion of the Online Services or interfere with or disrupt the Online Services, servers, or networks connected to the Site;
  • Invade the privacy of any person, including posting personally identifying or otherwise private or sensitive information about a person without their consent or harvesting personally identifiable information about the Sites’ users;
  • Disclose any information that was provided to you during a private mentoring, chat, audio or video meeting session. You agree to use your best efforts consistent with commercially reasonable practices, to guard a user’s privacy rights in respect to such session;
  • Use the Online Services in a manner that would place the user in violation of any applicable rules, regulations or code of conduct of the user’s Institution or employer, including divulging any restricted, confidential or proprietary information about such Institution or employer;
  • Use the Online Services in an illegal way or to commit an illegal act in relation to the Online Services or that otherwise results in fines, penalties, and other liability; or
    access the Online Services from a jurisdiction where it is illegal or unauthorized.

Vault cannot and does not assure that other users of the Online Services are or will be compliant with the foregoing Code of Conduct or any other provisions of these Terms, and, as between you and us, you hereby assume all risk of harm or injury resulting from any such lack of compliance. The foregoing including the following:

  • The Online Services enable the transfer of files between users of the site (e.g., Advisors and Advisees). Opening any such files is at your sole option and risk. It is your responsibility to scan such files with an anti-virus software application prior to opening them. Vault is not responsible for the transfer of any computer viruses, malicious software or other damage resulting from opening any such files from other users.
  • Vault does not screen or edit the content of communications between users and shall have no obligation to do so.  However, you acknowledge that Vault may screen, copy, transmit and review all communications conducted by or through the Online Services in its discretion for technical support and/or to uphold this Code of Conduct.

 

Making a Purchase

If you wish to purchase Resources (as hereinafter defined) available through the Online Services and free access to such resources is not available through your school, university or institution, you will be asked to supply certain information, including but not limited to your credit card or other payment information and your shipping address for any tangible products. You agree that all information that you provide to us will be accurate, current and complete. You agree to pay all charges incurred through your Account and/or any credit card or other payment mechanism issued to you, including without limitation any applicable taxes and shipping, handling and processing charges, if any, relating to such purchases and transactions. We will charge your credit card when your item is purchased. Credit card orders shipped to a location other than your billing address may require additional verification. All monetary transactions through the Online Services shall take place in U.S. dollars. You are not permitted to purchase products or services through the Online Services that are intended for resale. Vault currently uses third parties to process payments. Our third-party payment processors accept payments through various credit cards, including, but not limited to: Visa, MasterCard and American Express, as detailed on the applicable payment screen. 

Except where applicable law requires otherwise, Vault does not accept returns of items or services purchased through the Online Services such as printed Guides, downloadable Guide PDFs or gift certificates. Vault also does not issue refunds for memberships and career services (like resume reviews by an expert) that are purchased through the Online Services.

Mentoring Sessions and Career Placement Services

The Online Services include various resource to students (“Students”), alumni (“Alumni”), job seekers and employers. including but not limited to one or more  communication platforms for interaction between Advisors and Advisees (as such terms are defined below). These communication platforms enable communications between Students, Alumni or other job seekers (collectively, “Advisees”) and registered career advisors (“Advisors”) that may be selected by the Advisee through the Online Services in order to receive career mentorship and advice during mentoring sessions. Although Vault provides the communication platform(s) to enable or facilitate such interactions, with respect to any services to be provided by and Advisor to and Advisee, any such services shall be subject to one or more separate written agreements between the Advisor and Advisee  regarding the nature of the servies to be provided by the Advisor and the price to be paid by the Advisee to the Advisor for such services. Students and Alumni may, in some circumstances, be provided access to the Online Services through their academic institution (“Institution”), which may include access through a co-branded solution accessible through their Institution’s intranet portal and which may also include the mentoring sessions at no additional cost. In such instances, the written Subscription Agreement between Vault and the Institution shall control in the event of any direct conflict between such Subscription Agreement and these Terms.  For all other Advisee services not provided pursuant to a Subscription Agreement btween Vault and an Institution, the cost of the Advisor’s services shall be established by the selected Advisors and all payments for such services must occur through the Online Services. The Online Services also offer a variety of career placement services including member directories, events, fairs, job postings, alumni groups, discussion forums, direct messaging capabilities and other career-oriented content and resources (“Resources”). 

Vault makes no representation or warranty whatsoever as to (a) the willingness or ability of any specific Advisor to give advice or provide opportunities, (b) whether the Advisee will find the advice or opportunities given by an Advisor satisfactory, (c) whether the advice or opportunities the Advisor offers will provide an adequate answer to the Advisee’s question(s) or (d) whether the Advisor’s advice will otherwise be suitable to the Advisee’s needs.  Advisee acknowledges and agrees that Vault does not screen, refer, endorse, recommend, verify, evaluate or guarantee any advice, opportunities, information or other services provided by Advisors. Advisees should not consider anything to be a referral, endorsement, recommendation or guarantee by Vault of an Advisor’s advice, opportunities, information or other services. Vault does not guarantee the validity, accuracy, completeness, safety, legality, quality or applicability of the Resources on the Site and anything spoken or written by its Advisors, including any information contained in an Advisor profile which is the sole opinion of the Advisor.

User Submissions

The Online Services allow users to upload, post, and transmit text, resumes, survey results, photographs, images, posts, communications, personally identifiable information, video/audio/sound recordings, ratings, reviews or other materials or information ("Submission"). You own and retain all rights to your Submission and you grant to Vault a non-exclusive, worldwide, perpetual, irrevocable, fully paid-up, royalty-free, fully sublicensable and transferable right and license to access, use and display your Submission to enable your use of the Online Services and as otherwise permitted by these Terms. You agree to the following:

  • your Submission is original to you, accurate and not an impersonation of any other person or entity;
  • you are currently the bona fide user indicated in your profile and your Submission reflects your true and honest opinions, advice, questions or recommendations. To the extent you are accessing the Site in your capacity as an employee, student or representative of an organization, employer or Institution, you acknowledge and agree that your postings are your own and do not necessarily reflect the opinions of your organization;
  • you are over the age of majority, or, if a minor, your parent or legal guardian consents to your Submission;
  • your Submission is not false, misleading, offensive, profane, vulgar, obscene, derogatory, defamatory, libelous, slanderous, or otherwise inappropriate;
  • your Submission does not contain content which infringes any third party's copyright, patent, trademark, trade secret, right of publicity, right of privacy, moral rights, and/or any other applicable personal or proprietary rights;
  • your Submission does not contain content which violates any law, statute, ordinance or regulation or content that engages in, encourages, advocates, or provides instructions for conduct that would constitute a criminal or civil offense under any law, statute, ordinance or regulation;
  • your Submission does not contain material or content that is, or may reasonably be considered to be, hate speech, whether directed at an individual or group, or that is otherwise unlawfully threatening or unlawfully harassing to any individual, partnership, corporation, or political body;
  • your Submission does not contain programming or materials containing any Trojan horses, viruses, worms, harmful code, or other potentially damaging information, programs, or file; and
  • Vault’s use of your Submission does not violate these Terms and will not cause injury to any person or entity.

Vault does not and cannot review all Submissions posted to or created by users accessing the Online Services and is not in any manner responsible for the content of these Submissions. Vault will have no obligation to review or post any Submission(s). Vault reserves the right to block or remove Submissions and/or users at any time in its sole and absolute discretion. Except as otherwise provided for herein, your Submission will be considered non-confidential and non-proprietary and Vault will have no confidentiality obligations with respect to your Submissions.

You acknowledge that with respect to any Submission to a publicly accessible portion of the Online Services, the grant of rights to Vault shall include the right for Vault to reproduce, modify, adapt, publish, translate, create derivative works of, distribute, display, and perform such Submission(s), in whole or in part, in any media, format or technology, whether now known or hereafter discovered, and in any manner including, but not limited to, all promotional, public viewing and/or commenting (whether on Vault’s web pages or on third party web pages), advertising, marketing, merchandising, publicity, and commercial uses and ancillary uses thereof, without any further notice or payment to or permission needed from you (except where prohibited by law). You also agree to waive any applicable moral rights as contained in your Submission(s) for any of the proposed uses listed above.

By submitting your Submission, you agree to release, hold harmless and indemnify on behalf of yourself and your successors, assigns and representatives, Vault and each of its respective officers, directors and employees from and against any and all claims, suits, actions, demands, liabilities and damages of any kind whatsoever arising out of or in connection with the use of your Submission, including, without limitation, any and all claims for false advertising, copyright infringement, invasion of privacy, violation of the right of publicity or of moral rights, and/or defamation. Without limiting the foregoing, in no event will you be entitled to, and you waive any right to, enjoin, restrain or interfere with use of your Submission or the exploitation of any of the Vault's rights as noted above.

You acknowledge that you may not terminate or rescind the grants of rights and licenses and/or the releases contained in these Terms at a later time. Vault does not guarantee that you will have any opportunity to edit or delete your Submission. You acknowledge that you are solely responsible for the contents of your Submission(s).

Data Protection; Privacy

Vault shall take commercially reasonable steps to implement and maintain appropriate technical, physical and organizational controls to protect the integrity and security of the Online Services. In order to access and use the Online Services, you will need to submit and transmit certain personally identifiable information to Vault and the Online Services and you hereby acknowledge and agree that such personally identifiable information will be subject to the Vault Privacy Policy  (“Privacy Policy”) and these Terms. For the avoidance of doubt, the Privacy Policy is hereby incorporated into, and forms an integral part of, these Terms and if you do not agree to, and comply with, the Privacy Policy, you may not access or use the Online Services. You further acknowledge and agree that you will be solely responsible for the following: (i) the accuracy, quality, and legality of personally identifiable information submitted and transmitted to the Online Services; (ii) complying with all necessary transparency and lawfulness requirements under applicable law for the collection and use of the personally identifiable information, including obtaining any necessary consents and authorizations; and (iii) ensuring you have the right to transfer, or provide access to, the personally identifiable information to Vault and the Online Services. You are not permitted to submit or transmit to the Online Services, or otherwise provide Vault, with any “sensitive” or “special categories” of personally identifiable information that are afforded heightened legal protection (e.g., social security numbers), unless otherwise agreed to separately by Vault, you are solely responsible for reviewing the Online Services, including any available security documentation and features, to determine whether they satisfy your requirements, business needs, and legal obligations.

Links to Other Sites

The Online Services may include links to third party websites and applications. You are responsible for evaluating whether you want to access or use such links.  Vault is not responsible for and does not endorse any features, content, advertising, products, or other materials on other websites or applications. You assume all risk and we disclaim all liability arising from your use of all links to third party websites and applications.

DMCA

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials posted on the Site infringe your copyright, you (or your agent) may send us a “Notification of Claimed Infringement” requesting that the material be removed, or access to it blocked. Notices must comply with the DMCA and be sent with a subject line of: Attn: Copyright Agent to: support@vault.com.

Disclaimer; Warranties

As used in the sections of this Agreement regarding Disclaimer, Warranties, Limited Liability, and Indemnification, use of the term “Vault” shall include not only Vault but also its affiliates, including but not limited to Infobase Holdings, Inc., and their respective officers, directors, employees, agents, partners, and licensors.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

(A) YOUR USE OF THE ONLINE SERVICES AND YOUR RELIANCE ON ANY INFORMATION AVAILABLE HEREIN IS AT YOUR SOLE RISK. THE ONLINE SERVICES AND RESOURCES ARE PROVIDED ON AN “AS IS”, “WHERE IS”, AND “AS AVAILABLE” BASIS WITH ALL FAULTS. VAULT SHALL NOT BE DEEMED THE PROVIDER OF ANY INFORMATION PROVIDED BY OTHER USERS OF THE ONLINE SERVICES AND ALL INFORMATION AVAILABLE THROUGH THE ONLINE SERVICES IS FOR INFORMATIONAL PURPOSES ONLY AND SHALL NOT BE CONSIDERED A SUBSTITUTE FOR PROFESSIONAL ADVICE OR COUNSEL. VAULT EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;

(B) VAULT MAKE NO WARRANTY THAT (i) THE ONLINE SERVICES WILL MEET YOUR REQUIREMENTS, (ii) THE ONINE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE ONLINE SERVICES WILL MEET YOUR NEEDS OR ACHIEVE ANY SPECIFIC RESULTS, OR (iv) AS TO THE QUALITY OF THE ADVISORS, ADVICE, RESOURCES  OR OPPORTUNITIES AVAILABLE THROUGH THE SITE OR THE ACCURACY, TIMELINESS OR COMPLETENESS THEREOF; AND

(C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE ONLINE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE THAT RESULTS FROM THE USE OF ANY SUCH MATERIAL.

Limited Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT VAULT WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF VAULT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE ONLINE SERVICES; (ii) INFORMATION OR SERVICES OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH, FROM, OR AS A RESULT OF THE ONLINE SERIVCES; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY USER OR THIRD PARTY THROUGH THE ONLINE SERVICES; (v) YOUR RELIANCE ON CONTENT MADE AVAILABLE BY US; OR (vi) ANY OTHER MATTER RELATING TO THESE TERMS OR THE ONLINE SERVICES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN THIS PARAGRAPH MAY NOT APPLY TO YOU. TO THE FULLEST EXTENT POSSIBLE BY LAW, VAULT’ MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE ONLINE SERVICES OR YOUR USE OF THE SITE OR RESOURCES, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), WILL NOT EXCEED THE AMOUNT PAID BY YOU TO VAULT IN THE IMMEDIATELY PRECEEDING SIX MONTHS OR $1,000.00, WHICHEVER AMOUNT IS GREATER.

Indemnification

You agree to defend, indemnify, and hold harmless Vault from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from (i) your use of or reliance on any third-party content, (ii) your use of or reliance on any Content, or (iii) your breach of these Terms including the Code of Conduct. We will provide notice to you promptly of any such claim, suit, or proceeding.

Conflict Resolution

These Terms and the relationship between you and us will be governed by the laws of the State of New York without regard to its conflict of law provisions. YOU AGREE TO SUBMIT TO THE PERSONAL AND EXCLUSIVE ARBITRATION OF ANY DISPUTES RELATING TO YOUR USE OF THE ONLINE SERVICES UNDER THE RULES OF THE AMERICAN ARBITRATION ASSOCIATION ON A SINGLE PLAINTIFF BASIS, WAIVING ANY RIGHT TO COLLECTIVE ACTION, AS THE SOLE AND EXCLUSIVE MEANS OF RESOLUTION OF ANY CLAIMS OR DISPUTES ARISING FROM OR RELATED TO YOUR USE OF THE ONLINE SERVICES OR REGARDING VAULT’S OBLIGATIONS UNDER THIS AGREEMENT. Any such arbitration will be conducted in New York, New York. You agree to submit to the exclusive jurisdiction of arbiters in this forum and agree to waive all claims of personal or subject matter jurisdiction, to the extent permissible.  You also acknowledge and understand that, with respect to any dispute arising out of or relating to your use of the Online Services:

  • You agree to arbitration.  
  • You are giving up your right to have a trial by jury.  
  • You are giving up your right to serve as a representative, as a private attorney general, or in any other representative capacity, or to participate as a member of a class of claimants, in any lawsuit involving any such dispute; and
  • YOU MUST FILE ANY CLAIM AGAINST VAULT WITHIN ONE (1) YEAR AFTER SUCH CLAIM AROSE OR IT IS FOREVER WAIVED AND BARRED.

Termination

Notwithstanding any of these Terms, we reserve the right, without notice or attendant liability, and in our sole discretion, to terminate your access to the Online Services, and to block or prevent future access to and use of the Online Services for any reason or no reason. Upon termination, these Terms will still apply.

You may terminate any written agreement with Vault by sending an email to support@vault.com. Vault shall invalidate your username and password within thirty (30) days of receiving such notice.  You may also inactivate your account with Vault for any desired period of time from within your Vault account. Notwithstanding termination, all obligations under these Terms which relate to activity occurring prior to the termination date shall remain in full force and effect.

Rules for Sweepstakes, Contests, and Games

Any sweepstakes, contests, and games that are accessible through the Online Services may be governed by specific additional rules. By entering such sweepstakes or contests or participating in such games you will become subject to those rules. We urge you to read the applicable rules, which are presented in connection with the particular activity, and to review our Privacy Policy, which discusses and governs (in addition to these Terms) any information you submit in connection with certain sweepstakes, contests, and games.

Compliance

You are solely responsible for reviewing the Online Services, including any available security documentation and features, to determine whether they satisfy your requirements, business needs, and legal obligations.

International Usage

Vault is based in the United States and controls and operates the Online Services from within the United States of America. To the fullest extent permitted by applicable law, we make no representation that materials available through the Online Services are appropriate or available for use in other locations. Those who choose to access the Site from other locations do so on their own initiative and at their own risk, and are responsible for compliance with local laws, if and to the extent local laws are applicable. The Software is further subject to United States export controls. No Software may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, Iran, North Korea, Sudan, Syria, or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading or accessing the Software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.  We reserve the right to limit the availability of the Site and/or the provision of any service, program, film, or other product described thereon to any person, geographic area, or jurisdiction we so desire, at any time and in our sole discretion, and to limit the quantities of any such service, program, film, or other product that we provide.

Waiver

Our failure to partially or fully exercise any rights or our waiver of any breach of these Terms by user shall not prevent our subsequent exercise of such right or be deemed a waiver by us of any subsequent breach by you of the same or any other term of these Terms. Our rights and remedies under these Terms and any other applicable agreement between you and us shall be cumulative, and the exercise of any such right or remedy shall not limit our right to exercise any other right or remedy.

Severability

If any of these Terms is be deemed invalid, void, or for any reason unenforceable, that term will be severed and will not affect the validity and enforceability of any remaining term or condition.

No Assignment

You shall not assign your rights and obligations under these Terms, in whole or in part, whether voluntarily or by operation of law, without the prior, written consent of Vault. Any purported assignment without the appropriate prior written approval will be null and void and of no force or effect.

Changes to these Terms

Vault reserves the right to change or modify these Terms, in whole or in part, at any time in its sole discretion upon notice to you by electronic means, including by posting the updated Terms to the Site.   Any changes or modifications will be effective immediately upon posting and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use of this Site following any such changes or modifications confirms your acceptance of these Terms and such changes or modifications. If you do not agree to these Terms, you must stop accessing and using the Site. 

Entire Agreement

These Terms, including any other Vault terms or policies linked to from within these Terms constitute the entire agreement between you and us with respect to this Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written with respect to this Site, except as specifically set forth in these Terms. A printed version of these Terms and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other contracts. Any rights not expressly granted herein are reserved.

Contact Us

If these Terms do not address your question, or if you would like to report a violation of our Code of Conduct, please contact us as follows:

By Phone

1.800.322.8755

E-mail

support@vault.com

Copyright 2025 VAULT. All rights reserved.

Last Updated: May 1, 2025